Frequently Asked Questions
Everything you need to know about shopping with Paramount Shop
What are your shipping times and costs?
We offer standard shipping which typically takes 3-7 business days. Shipping costs are calculated at checkout based on your location, though we offer free shipping on all orders over $50.
What is your return policy?
Paramount Shop accepts returns within 30 days of delivery. Items must be in their original, unused condition with all packaging intact to be eligible for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
How do I contact customer support?
Our dedicated support team is available via email at support@paramountshop.com or through our live chat feature from Monday to Friday, 9:00 AM to 5:00 PM EST.